Driven by people and purpose, we support our retail partners, grow strong teams, and show up with heart. Our culture is grounded in trust, ownership, and mutual respect.<\/p>\n<\/div>
OUR VISION <\/i><\/h6><\/div> is to be South Africa\u2019s leading retail credit provider.<\/p>\n is to make every day affordable.<\/p>\n guide us \u2013 in every decision we make.<\/p>\n<\/div><\/div><\/div><\/div> OUR VISION <\/i><\/h6><\/div> is to be South Africa\u2019s leading retail credit provider.<\/p>\n<\/div> is to make every day affordable.<\/p>\n<\/div> guide us \u2014 in every decision we make.<\/p>\n<\/div><\/div><\/div><\/div> RESPECT<\/strong> \u2013 we keep it real<\/p>\n<\/div> Our secret to building unbreakable authentic relationships. We do what is right, embrace diversity and show respect, while valuing each other\u2019s ideas.<\/p>\n<\/div><\/div><\/div><\/div> ACCOUNTABILITY<\/strong> \u2013 we own it<\/p>\n<\/div> We take responsibility for our actions and take accountability. When we make mistakes, we own it and hustle to make things right. We are big on keeping our promises to our customers and retail partners.<\/p>\n<\/div><\/div><\/div><\/div> PASSION<\/strong> \u2013 we have heart<\/p>\n<\/div> We are laser-focused on delivering top-notch experiences, keeping customers, retail partners, and employees at the heart of all we do. Passion drives us to build deep connections and solutions where everyone wins.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div> Pepkor Payments & Lending (PPL),<\/span> <\/strong>our strength lies in the passion and expertise of our specialist teams.<\/p>\n Across data, finance, technology, people, product and customer operations, we turn strategy into action. If you\u2019re driven by purpose and performance, enjoy having fun while you work and pushing boundaries – this is where you can thrive.<\/p>\n<\/div> Our Credit Risk & Decision Support team turns insight into action.<\/p>\n Using advanced analytics and deep business understanding, we translate complex data into clear direction. Our analysts and risk specialists enable confident decision-making, optimise performance and continuously refine how we assess and manage risk.<\/p>\n We combine curiosity, critical thinking, collaboration to build smarter, more agile solutions that pioneer innovative teamwork.<\/p>\n<\/div><\/div><\/div> Our Finance & Legal team safeguards the integrity of our business.<\/p>\n From financial planning and reporting to legal, governance and compliance support, we provide the structure and discipline that enables confidence across PPL, Capin and Tenacity.<\/p>\n Through strong controls, expert advice and efficient systems, we empower teams to make informed, responsible decisions.<\/p>\n<\/div><\/div><\/div> Our Technology team builds and supports the systems that power our business.<\/p>\n Across IT operations, software development, architecture, communications and quality assurance, we design and deliver scalable, secure solutions that improve performance and customer experience.<\/p>\n Working in agile, collaborative environments, we apply sound engineering principles and DevOps practices to create reliable platforms that enable innovation at scale.<\/p>\n<\/div><\/div><\/div> Our People Support team\u2019s purpose is to create a meaningful work-life experience that enables growth for both our people and the businesses.<\/p>\n Through talent acquisition, learning and development, organisational development, remuneration and reward, HR analytics and facilities management, our team delivers practical, forward-thinking solutions that enhance performance, strengthen culture and create exceptional employee experiences.<\/p>\n<\/div><\/div><\/div> Our Product team connects strategy to customer value. From concept to launch, we bring together product management, business analysis, project coordination, operations support and portfolio strategy \u2013 turning big-picture vision into actionable solutions that meet real customer needs.<\/p>\n Working across internal teams and external stakeholders, our Special Projects Management team leads, coordinates and delivers complex, cross-functional, high-value initiatives that directly support the business\u2019s long-term strategies.<\/p>\n<\/div><\/div><\/div> Our Sales & Marketing team drives growth across Capfin, FoneYam and the A+ Store Card, connecting customers to simple, accessible financial solutions that support their everyday lives.<\/p>\n We combine insight with bold ideas to create meaningful customer experiences that deliver real results. From building strong retail and partner relationships, to delivering targeted campaigns and customer conversations, our team balances commercial focus with passion and creativity to deliver measurable impact and lasting customer engagement.<\/p>\n<\/div><\/div><\/div> Our Contact Centre Operations team delivers consistent, high-quality customer experiences across Capfin and Tenacity.<\/p>\n From customer service and document vetting to workforce planning, quality assurance, multimedia and sales – our teams work together to provide efficient, responsive and empathetic support.<\/p>\n Every interaction is an opportunity to build trust and strengthen long-term customer relationships.<\/p>\n<\/div><\/div><\/div>Our purpose<\/i><\/h6><\/div>
Our values<\/i><\/h6><\/div><\/div><\/div>
Our purpose<\/i><\/h6><\/div>
Our values<\/i><\/h6><\/div>
![](\"https:\/\/www.pepkorpl.co.za\/wp-content\/uploads\/2025\/09\/respect.png\" "\\"respect\\"")
<\/span><\/div><\/div><\/div>![](\"https:\/\/www.pepkorpl.co.za\/wp-content\/uploads\/2025\/09\/accountability.png\" "\\"accountability\\"")
<\/span><\/div><\/div><\/div>![](\"https:\/\/www.pepkorpl.co.za\/wp-content\/uploads\/2025\/09\/passion.png\" "\\"passion\\"")
<\/span><\/div><\/div><\/div>Our Specialist Services<\/h1><\/div>
<\/i><\/i><\/span>Credit Risk & Decision Support<\/span><\/a><\/h5><\/div>
<\/i><\/i><\/span>Finance & Legal<\/span><\/a><\/h5><\/div>
<\/i><\/i><\/span>Information Technology<\/span><\/a><\/h5><\/div>
<\/i><\/i><\/span>People Support<\/span><\/a><\/h5><\/div>
<\/i><\/i><\/span>Product<\/span><\/a><\/h5><\/div>
<\/i><\/i><\/span>Sales & Marketing<\/span><\/a><\/h5><\/div>
<\/i><\/i><\/span>CONTACT CENTRE OPERATIONS<\/span><\/a><\/h5><\/div>
![](\"https:\/\/www.pepkorpl.co.za\/wp-content\/uploads\/2026\/01\/qpply-now-2.png\")
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